Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. Job Introduction: CIT Manager G4S Cash Solutions (SA), a leading global integrated security and Cash solutions company, has a vacancy for a Cash In Transit (CIT) Manager based in Louis Trichardt. Reporting to the Branch Manager and CIT Director, the successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which effective CIT Management plays within a successful business unit. The incumbent will also be expected to be results driven and to confidently live the values of the organisation. Role Responsibility: MAIN RESPONSIBILITIES Effective management of the branch financial performance • Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate. • Initiate cost saving model and controls • Gross Margin Management • Direct Wage control • Overheads control • Service/Schedule profitability • Ensuring that claims against the Company are prevented or minimized • Recommend capital expenditure in line with authority matri Effective management of staff within the branch and effective Organisation • Staff turnover analysis, proper allocation • Set and agree objectives and performance standards with staff, including understanding of policy and procedures • Monitor performance and provide feedback • Branch organizational structure is adequately staffed through effective recruitment • Optimize resources to meet operational needs. Comply with operational and administrative procedures within defined guidelines
Training & Development
• Succession Planning and Employment Equity
• Determine training needs (in line with training and hr policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.
Leadership
• Monitor and address staff motivation levels
• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Hold branch management team meetings and communicate to all branch staff through those briefings
• Maintain and develop sound trade union relationships
Effective management of Operations
• Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
• Undertake regular and consistent customer visits and assess service of personnel
• Monitor customer service levels and implement management information KPIs
• Use Branch Systems and spreadsheet software to provide management information regarding the department’s performance and to improve profitability. Ensure the systems are updated and maintained according to the Company’s guidelines.
Fleet Management
• Ensure fleet requirements are correctly communicated to Transport department
• Monitor fleet quality and standards around vehicle appearance and running
Operations Process management – adherence to quality standard
• Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.
• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Hold daily branch management team meetings and communicate to all staff through those briefings
• Optimize utilization of resources within the branch to ensure smooth and efficient operations
Cash Processing
• Conduct monthly checks on Cash reconciliation process for cash processing
• Manage the implementation of all Cash processing policy and procedures
• Manage the exception on Cash processing final release of payments and customer queries
Effective management of the risk process and compliance within the region
• Manage and monitor loss prevention and loss reduction procedures
• Ensure and monitor adherence to procedures and policies around risk
• Ensure the adherence and correct utilization of company systems and procedures.
• Recommend capital expenditure for improved security
• Maintain and complete records of audits around risks/security for the branch
• Responsible for Health and Safety awareness and compliance at the branch
Effective management of the Sales Representatives in achieving their Targets
• Conduct weekly meeting with Sales Representatives
• Monitor Sales performance against targets
• Assist Sales Representatives in pro-active solutions towards the achievement of agreed targets
• Manage the Sales Representatives in the preparation of new business
• Manage the Sales Representatives in customer retention, terminations and service delivery
• Manage the Sales Representatives in the implementation of service level contracts with consideration to pricing and schedulin
Health and Safety
• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
The Ideal Candidate:
Minimum qualifications:
• PSIRA B and CIT Certificate
• Grade 12 completed
• 3 – 5 years experience in Management of CIT operations
• Diploma in Banking and Financial Services and / or Generic Management qualification
• Previous managerial experience
Knowledge
• Logistics/Fleet management
• G4S Operational Policy and procedures
• G4S HR Policy and procedures
• Health and Safety legislation
• G4S Business Ethics /preventing bribery and corruption
• Knowledge of Basic Accounting
Skills
• Managing Conflict
• Communication (Written and Verbal)
• Negotiation skills
• Computer literacy – MS Office
• Basic financial skills Attributes • Awareness of the market environment • Delivering Strategy • Driving Change • Leading People • Delivering Performance • Working with Complexity • Managing Professionally • Customer Thinking • Collaborating and Co-operating We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage. About the Company: G4S is the world’s leading international security solutions group, which specialises in secure outsourcing in countries and sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen.G4S has operations in more than 120 countries and more than 620, 000 employees. For more information on G4S, visit www.g4s.com. G4S operates in over 26 countries in Africa and employs over 120 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognise and respect the value they add to the business by delivering excellent service day after day. G4S is an organisation which is defined by its values, which are: • Safety First - We prioritise safety management to protect the health and wellbeing of our colleagues and those around us. • Performance - We seek to improve performance year-on-year to create long-term sustainability. • Integrity - We can always be trusted to do the right thing. • Best People - We employ the best people, develop their competence, provide opportunity and inspire them to live our values. • Teamwork and Collaboration - We collaborate for the benefit of our customers and G4S. • Expertise - We develop and demonstrate our expertise through our innovative approach to creating and delivering the right solutions.
• Customer Focus - We have close, open relationships with our customers which generate trust and we work in partnership for the mutual benefit of our organisations.One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values. G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment.
At G4S South Africa, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organisation
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